Proven technology architect with expertise in designing and delivering scalable, secure, and cost-effective solutions that align with business objectives. Skilled at partnering with executives, stakeholders, and engineering teams to define architecture strategy, modernize applications, and enable digital transformation. Adept at driving end-to-end solution design across cloud, on-premises, and hybrid environments. Technology focus centers around datacenter infrastructure (ie. Compute, storage, virtualization, backup, cloud, etc). Design and implement enterprise-grade solutions across private and public clouds handling projects from inception to completion Partner with C-Suite and business stakeholders to translate requirements into technical roadmaps and solution architectures Deliver proof-of-concepts and technology evaluations to support customers with various initiatives Mentor, guide, and delegate tasks to junior architects and post sales engineers.

In this position, I was responsible for designing and implementing solutions for both the Store Support Centers, core datacenters, and field locations. After deployment of these solutions, advanced support is provided. Responsible for finding new innovative infrastructure technologies. Lead team member on the infrastructure team. Completed a production datacenter migration from GA to NJ. SDWAN rollout to 1000+ sites. Implemented new backup technology that will make things simpler with less hands on time by employees. Will also retire the use of legacy tape utilization. Assisted in the move and turn up of multiple SSC relocations. Work tightly with many other technology teams to build relationships and help when needed. Working to automate workload deployments so they are standardized across multiple platforms. Assisted in brand new build of a datacenter in New Jersey. Was the primary person to select many of the platforms and technologies to be used by Aaron’s Inc going forward. Lead engineer of Aaron’s private and public cloud footprints in VMware and Azure.

Hired in this role to carry out projects involving installation, maintenance, and troubleshooting of the City of Roswell’s private cloud environment, networks, and servers. Currently, I am providing technical input and recommendations to the management team for the city’s IT infrastructure and capabilities. Lead engineer for the city’s entire VMware infrastructure, which consists of 18 sites city wide. Migrated the entire virtual environment to new hosts and datastores. Replaced the layer2/layer3 switching backbone for Roswell. Managing the city’s network security and intrusion prevention/detection systems. Implementing new city wide wireless solution that will cover all of Roswell’s sites. Upgraded/migrated the city’s email infrastructure from Exchange 2008 to Exchange 2013. Developing and improving the city’s current disaster recovery plan and processes. Design, install, and monitor all IT infrastructure WAN & LAN network equipment and servers used by city government, public safety, and local citizens. Communicate with various suppliers, vendors, and other local agencies regarding the IT infrastructure. Diagnose, analyze, and solve any issues involving the network, virtual environment, servers, software, etc. Create documentation which includes diagrams of the IT infrastructure and user manuals for internal and external users.

In this position, my team maintained and expanded a private cloud solution for testing, troubleshooting, and designing customer systems. This involved working directly with the IT Manager, DevOps, Customer Support, and internal/external customers. Suggested network platforms and related implementation to Customer Support and DevOps engineering teams regarding virtual services. Executed performance analysis, troubleshooting and capacity planning for the VMware environment. Migrated entire virtual environment to new hosts and datastores. Maintained detailed documentation and architectural solutions for the IT infrastructure. Provided end-user support directly and remotely to approximately 200+ users for any technical questions or problems. Implemented, installed, configured, monitored, troubleshoot, and evaluated all new and existing operating systems; both server level and user level. Purchased new equipment for end users and the corporate environment. Troubleshoot and provided timely solutions to network issues. Performed any duties requested by the IT manager.

Reported to assigned IT classes and assisted the teacher with any tasks needed. Conducted labs using virtual environments for students. Attended labs to answer and assist with any technical questions. Assisted in the collecting and grading of assignments and labs. Performed guest presentations when applicable and needed.

Responsible for maintaining secure inventory storage and control of materials coming in and out of the warehouse. Performed duties associated with storage, shipping and receiving, testing of equipment and supplies, as well as physical counts of the assets to verify integrity. Provided assistance in the administration and purchasing of assets along with the assessment of inventory data. Completed all transactions of inventory in Oracle’s PeopleSoft (order, receive, transfer, issue, etc). Managed reports generated for tracking remote IP based broadband set top boxes. QA testing of CPE to ensure devices can acquire an IP address from the DHCP server. Staged/tested digital converters CSG Systems diagnostic tools for equipment QA. Recognized for consistent performance excellence which led to several company awards.

Under limited supervision, performed basic installations, disconnects and service changes for residential customers cable, internet and telephone services; performed basic troubleshooting and repairs for services from tap to consumer's electronic devices (TV, Modem, etc.). Troubleshoot basic distribution and return-path problems; Install and configure network interface cards and client software on customer computer equipment; Identified problems with customer system configurations and settings that interfered with the use of service. Promoted company products and services and educated customers on proper use of services and equipment, including channel lineups, how to add additional services, and access help online. Operated company vehicle in a safe and responsible manner.

Responsible for remotely administering Windows server systems. Supported company development and growth of the marketing plan. Assisted in verifying, compiling, and reviewing loan application to meet establishment standards. Onsite and Remote Active Directory Management. Remotely added and joined users/computers to domain. Remotely changed/updated user’s passwords. Reset passwords after failed logins. Kept in contact with past and new clients through mailings, phone calls, emails, etc. Designed marketing material such as posters, mailings, and emails for use to obtain business. Obtained documents needed to obtain a home mortgage (W2’s, bank statements, pay stubs, etc.).