$250 million private Aerospace company with 1,800 employees, providing line maintenance services to 80+ major domestic and international Cargo and Commercial Airlines in 50+ locations worldwide. Developed and executed a 3-year IT Strategy aligned with business objectives that enabled growth from a $100 million company in 2021 to $250 million in 2024. Led full Workday ERP and HCM implementation, consolidating Finance, HR, Payroll, Contracts, Procurement, Learning, and Expense systems. Built a custom internal Work Order software platform to replace manual processes across billing, time tracking, and service documentation-reducing invoice cycle time from 45+ days to an average of 3 days, improving cash flow, enabling contract-aligned billing, and recovering missed revenue. Implemented a Contract Management System and CRM to digitize paper contracts and customer interactions, leading to increased billing accuracy and customer satisfaction. Oversaw the design and migration of mission-critical workloads from legacy data center infrastructure to Microsoft Azure cloud hosting, resulting in increased business agility and reduced risk. Digitized paper-based workflows across Finance, HR, and Operations, increasing throughput, compliance, and decision accuracy. Enabled mobile-first operations with tablet-based work packages, improving technician efficiency and real-time customer data access. Integrated two European acquisitions, consolidating systems and infrastructure to ensure seamless scalability and operational alignment. Negotiated vendor contracts generating $1 million in annual savings across telecom, printing, cloud services, and development labor. Streamlined payroll and onboarding processes to reallocate or eliminate 3 back-office headcount through automation and decentralization. Migrated workloads to Microsoft Azure, reducing infrastructure costs by $200K and improving disaster resilience. Established a NIST-compliant cybersecurity program with AS9110/FAA alignment, reducing insurance exposure and improving audit posture. Successfully led recovery from a cyber incident in under five business days without payment or exposure, validating Disaster Recovery and Business Continuity Planning. Initiated Computer Vision Al pilots to detect safety anomalies and improve quality control, targeting proactive incident prevention. Launched Power BI dashboards delivering real-time analytics for TAT, billing, and customer segmentation, increasing decision velocity and accuracy. Serve as strategic advisor to the CEO and senior leadership, translating business goals into scalable, tech-enabled outcomes.

$3 billion public Media company with 3,000 employees delivering premium entertainment content across multiple platforms, including linear television, streaming services, and international networks. Managed large-scale Technology infrastructure projects including the scope, approach, and execution across 5 global data centers and 8 multi-national offices, ensuring optimal performance and delivery. Collaborated with AMC Networks (US) on the international rollout of the AMC+ and Acorn TV streaming services to local markets. Developed and executed a comprehensive IT strategy aligned with corporate objectives, leveraging deep expertise in analyzing the business and IT environment, resulting in streamlined operations, increased agility, and enhanced innovation. Led multiple International Teams of Engineers, Business Analysts, and IT Operations professionals, collaborating with a global Enterprise Architecture team to design and implement cutting-edge IT capabilities, enabling the business to operate more efficiently and effectively. Defined technology standards and partnered with Executives to review and improve technology lifecycles, achieving a 25% reduction in operational expenses year-over-year in 2020. Maintained 24/7 uptime of Broadcast systems and services supporting front-office operations, ensuring seamless delivery of services to customers. Spearheaded modernization of systems and infrastructure to support strategic new products, including SVOD applications and content distribution in Latin America and Europe, contributing to increased revenue and market share. Maintained Internal Audit/SOX controls and documentation for yearly third-party audits, proactively addressing any control gaps and ensuring compliance with industry standards and regulations. Developed comprehensive business continuity and disaster recovery plans encompassing global operations, ensuring minimal disruption to business operations in the event of an unforeseen event.

$90 million private financial services company with 300 employees, offering remittance, bill payment, and prepaid services, serving both domestic and international clients with a focus on secure and reliable transactions. Directed and led a team of Network/System Engineers, Architects, and Technical Support professionals in the management of a complex multinational network and data centers, ensuring reliable and efficient operations. Successfully designed and implemented a new data center architecture, overseeing the migration of legacy infrastructure to a modernized and scalable platform, resulting in improved reliability, security, and performance. Collaborated with the development team to establish best practices for system usage, configuration, and implementation, while ensuring compliance with key service qualities. Spearheaded the development and implementation of a comprehensive IT Security and Contingency policy, ensuring the company's security posture, and meeting PCI and state regulatory compliance standards. Introduced innovative mesh networking technologies to interconnect global offices with data centers and headquarters, enabling seamless collaboration and improving productivity. Enhanced network security by implementing next-generation security technologies, network access policies, and conducting quarterly vulnerability assessments to proactively identify and address security vulnerabilities.

Oversaw full-stack IT operations across commercial real estate, hospitality, and luxury development clients, managing infrastructure, network design, endpoint management, and help desk support. Directed multi-site deployments and upgrades of critical infrastructure including servers, switching, firewalls, and backup systems, ensuring reliable and secure environments for 24/7 operations. Implemented proactive network monitoring, patch management, and identity access controls to support secure, uninterrupted service delivery across high-profile and high-availability environments. Standardized and streamlined IT service delivery processes, creating SOPs, ticketing workflows, and escalation paths that improved first-call resolution and reduced downtime. Supported executive and C-suite clients with white-glove technology services, including secure remote access, mobile enablement, and disaster recovery readiness. Managed vendor relationships for infrastructure, licensing, telecommunications, and support contracts, ensuring cost-effective and SLA-aligned service delivery. Led migration initiatives from aging on-premise infrastructure to modernized hybrid environments, increasing system resilience and maintainability. Supported physical security systems integration (CCTV, access control) with network architecture, ensuring reliable uptime and centralized monitoring. Delivered hands-on and strategic support during fast-paced development cycles and openings of luxury real estate and hospitality properties.