Serve as a senior technical contributor and de facto technical lead, contributing to architecture, design, and delivery of revenue-critical backend and data systems. Owned solution design and implementation for a Regional Marketing Automation platform, reducing manual operational effort by 10% and increasing annual profitability by $2.5M. Supported and implemented new features on a dynamic video automation system enabling batch rendering and scaling OEM video advertising output by 300%. Promoted to Software Engineer III in March 2024 and transitioned to a team responsible for data ingestion pipelines, Snowflake data warehousing, and backend reporting systems. Designed and maintained high-accuracy data ingestion and transformation workflows, ensuring correctness, consistency, and reliability for downstream analytics and financial reporting. Actively contributed to architecture discussions and leadership meetings, influencing shared infrastructure, cross-team standards, and long-term technical direction. Operated in a DevOps model, supporting systems in production, diagnosing issues, and improving operational resiliency. Mentored engineers through code reviews, design feedback, and best-practice guidance, raising code quality and maintainability across the team. Technologies: ASP.NET Core, C#, SQL Server, Cosmos DB, Azure, Snowflake.

Led development of vehicle lead integrations with third-party vendors, enabling faster client onboarding and increasing sales conversions by 30%. Designed and enhanced a custom multi-tenant CMS platform supporting hundreds of concurrent users, with a focus on inventory imports, automated synchronization, and system reliability. Played a key role in technical mentorship, including training junior developers, conducting code reviews, refactoring legacy code, and expanding automated tests. Acted as a primary technical liaison with external vendors and partner engineering teams, translating requirements and aligning on integration strategies. Maintained internal documentation and helped establish consistent development practices across the team. Technologies: ASP.NET MVC, C#, JavaScript, HTML, CSS, SQL Server, Azure

Contributed to ongoing development and maintenance of an e-commerce platform, implementing bug fixes and feature enhancements to support business growth and operational stability.

Worked across both front-of-house and back-of-house operations, developing a strong understanding of end-to-end restaurant workflows and customer experience. Promoted to Team Lead, responsible for supporting daily operations, coordinating team members, and maintaining service and quality standards during high-volume periods. Led by example in training and mentoring new team members, reinforcing consistency, accountability, and Chick-fil-A service values. Demonstrated reliability, adaptability, and ownership by stepping into leadership roles as needed to ensure smooth operations. Gained early experience in operational excellence, teamwork, and leadership under pressure, forming a strong foundation for later technical leadership roles. Owned & Operated by Ronnie Clotfelter

GPA: 3.0